On March 1, 2023 Piedmont Pediatrics joined Trusted Doctors, LLC and also began using a new electronic health records system. We expect to have the new pediatric friendly patient portal, healow, available for patients in the coming months.
As part of this change, patient billing is transitioning from Piedmont Pediatrics a division of Anchor Healthcare, PLC to Piedmont Pediatrics a division of Trusted Doctors, LLC.
Please review your statement carefully and follow the directions ON THE STATEMENT for payment. If you receive a statement from each system, please do not combine them because payment is due to a different company based on the date that the care was provided.
Effective 12/12/2023: Balances due for care provided on dates of service PRIOR to March 1, 2023, have been transferred to our new system. Please follow the instructions o the Trusted Doctors bill to pay these. Please DO NOT use the old online payment portal (PayMyDoctor) because it is being shut down.
To pay balances due for care provided on dates of service ON or AFTER March 1, 2023, please follow the directions on the statement from Trusted Doctors and use the PayMyBill online bill pay portal. The Trusted Doctors billing team can also be reached via phone at (888) 969-3735 or (703) 322-0245.
We appreciate your patience and understanding as we make these changes to better serve you! Please call us at (434) 975-7777 with any related questions.